Pan Pacific Hanoi

$$$$||View on mapHanoi, Vietnam1 Thanh Nien Road, Hanoi, Vietnam, 0|
8.5
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Pan Pacific Hanoi
1 Thanh Nien Road, Hanoi, Vietnam, 0·View on map
$$$$
Overall Score
Great
8.4Great
Staff9.0
Cleanliness8.7
Comfort8.7
Free WiFi8.6
Location8.6
Who stays here
Couples36%
Families19%
Business18%
Groups14%

Overview

Overall Score
Great
8.4Great
Staff9.0
Cleanliness8.7
Comfort8.7
Free WiFi8.6
Location8.6
Who stays here
Couples36%
Families19%
Business18%
Groups14%

5-star hotel with panoramic West Lake views in Hanoi

Rooms & Club Lounge

Pan Pacific Hanoi offers lake-view rooms with access to the Pacific Club Lounge on the 17th floor. This lounge provides added amenities such as breakfast, afternoon tea, and evening cocktails with panoramic views of West Lake and Truc Bach Lake. Guests in Pacific Club rooms also receive a dedicated check-in and access to a work station with laptop and printer.

Dining

The hotel houses Ming Restaurant, which serves authentic dim sum dishes and an array of Chinese delicacies. On the 20th floor, the Summit Lounge offers a rooftop bar with panoramic city views and a cocktail menu that includes Vietnamese-inspired creations. Pacifica Restaurant provides an international buffet for breakfast and dinner.

Business & Events

The 420sqm pillarless Pacific Ballroom can host large meetings, banquets, and conferences with state-of-the-art audiovisual equipment. A dedicated business centre with fax, photocopying, and meeting facilities is available for corporate guests. The hotel also offers express check-in/check-out and a concierge service for event planning.

Wellness & Recreation

The full-service spa includes treatment rooms for body scrubs, facials, and couple's massages, plus a steam room and sauna. An indoor heated swimming pool with a retractable roof and a separate hot tub / Jacuzzi operate year-round. Personal trainers are available for custom workout plans in the 24-hour fitness centre, which has Technogym equipment.

Location & Nearby

The hotel sits less than a 10-minute drive from Hoan Kiem Lake, Ba Dinh Square, and the Thang Long Water Puppet Theatre. A walk of less than 1 km brings guests to the Old Quarter with its night markets and street food. The property is also 3 km from Dong Xuan Market and offers bicycle rental for exploring the lake area.

  • Rooms: Pacific Club Lounge with added amenities and lake views
  • Dining: Ming Restaurant for authentic dim sum, Summit Lounge for rooftop panoramic views
  • Wellness: Full-service spa with sauna, steam room, and indoor heated pool
  • Business: 420sqm pillarless Pacific Ballroom and dedicated business centre
  • Location: 3-minute drive to Old Quarter, near Hoan Kiem Lake and Thang Long Water Puppet Theatre
Good to know
Check-in/Check-out
from 14:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of VND 600000.0 per person. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese
Building
Year renovated:2011
Number of floors:20
Number of rooms:236
Former name
Sofitel Plaza Hanoi
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premier Lake View Room
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Pacific Club Room
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
One-Bedroom Premier Serviced Suite
  • Room size:

    60 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Show 9 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Lake view
  • River view
  • With view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Pan Pacific Hanoi

💵 Lowest room price 98 £
📏 Distance to centre 2.2 km
✈️ Distance to airport 22.5 km
🧳 Nearest airport Noi Bai International, HAN

Location

1 Thanh Nien Road, Hanoi, Vietnam, 0
Address
The address has been copied.
1 Thanh Nien Road, Hanoi, Vietnam, 0
Map view
1 Thanh Nien Road, Hanoi, Vietnam, 0
  • City landmarks
  • Nearby
  • Restaurants
Pagoda
Tran Quoc Pagoda
410 m
Restaurant
Ming Restaurant
150 m
Restaurant
Pacifica
160 m
Restaurant
Home Hanoi Restaurant
750 m
Restaurant
Sy Phu Restaurant
220 m
Restaurant
The Coffee Bean & Tea Leaf
250 m
Restaurant
Paris Baguette
280 m
Restaurant
Standing Bar
960 m
Restaurant
Banh tom Ho Tay
440 m
Restaurant
Cua Hang An Uong Mau Dich So 37
810 m

Reviews of Pan Pacific Hanoi

The essence·from guest reviews·past 2 years

We read 787 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: solid choice
rated 8+
4.5/ 5
122 reviews
8.4/ 10
324 reviews
4.5/ 5
282 reviews
8.3/ 10
59 reviews

FAQ about Pan Pacific Hanoi

Which popular attractions are located near the Pan Pacific Hanoi hotel?
Thang Long Imperial Citadel, placed within 25 minutes' walk of the Pan Pacific Hanoi hotel, as well as Vietnam Military History Museum (approximately a 25-minute walk away) are worth visiting.
Which landmarks are closest to Pan Pacific Hanoi hotel?
Guests of Pan Pacific Hanoi hotel can visit My spot (a short distance from the accommodation), or the buddhist temple "Tran Quoc Pagoda" placed 5 minutes' walk away.
Should we expect an airport shuttle to bring us to the hotel?
Shuttle which will take you to the hotel with a 23-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Are there any dining facilities close to Pan Pacific Hanoi?
Best restaurants near Pan Pacific Hanoi include Havana Cafe and Pacifica, placed 200 meters from the property and merely 200 metres away respectively.
Can I eat breakfast at the 5-star Pan Pacific Hanoi hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Pan Pacific Hanoi hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 14:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the 5-star Pan Pacific Hanoi?
Payment methods in the 5-star Pan Pacific Hanoi include:
  • сash
  • Visa
  • Mastercard
  • American Express
What kinds of rooms does the 5-star Pan Pacific Hanoi hotel offer?
The 5-star Pan Pacific Hanoi hotel offers such room types as Deluxe King Room, Deluxe Queen Room, and Deluxe Twin Room.
Which facilities are offered in the rooms of the 5-star Pan Pacific Hanoi?
Most rooms of the 5-star Pan Pacific Hanoi include blackout drapes and climate control as well as a mini-fridge-bar and a personal safe provided for guests' security.
Is the 5-star Pan Pacific Hanoi hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Pan Pacific Hanoi hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.
Are there any business facilities featured at the hotel?
For business travellers the hotel offers a business centre as well as conference equipment and a photocopier.
Which facilities are provided in the 5-star Pan Pacific Hanoi hotel?
The 5-star Pan Pacific Hanoi hotel includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the hotel?
At a wellness centre and a full spa featured at the hotel guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a treatment room, a steam room, and sauna facilities are offered on-site.
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Rooms and Guests2 Guests, 1 room